We're happy to help. Email us and please include your device model and OS version (e.g. "iPhone 14, iOS 18" or "Pixel 7, Android 15") so we can help faster.
No. The game itself plays entirely offline — there are no accounts, no ads, and no online features. The only time a connection is used is to process and restore the optional Unlock the full Saga purchase.
Progress (runs, unlocks, history, settings) is stored only in local storage on your device. It is not synced to the cloud, so it does not transfer between devices. Deleting the app removes this data.
Songweaver: Resonance is free to download and play through World 1, the Wakening Grove. If you want to continue, a single one-time purchase — Unlock the full Saga — opens Worlds 2–5 and the full ending. That is the only purchase in the game. There are no ads, no energy timers, no loot boxes, and no subscriptions. Buy it once and it's yours.
Sign in with the same Apple Account (App Store) or Google account (Play) you used to buy the unlock, then reinstall — your purchase is tied to that account. You can also tap Restore Purchase in the game's Settings screen at any time. Note that game progress is separate and stays on the original device (see above).
Please email support@cypherzero.dev with a short description and your device/OS. Screenshots help.
Songweaver: Resonance ("the Game") is developed by CypherZero Software Development Services ("we", "us"). This policy explains how the Game handles your information.
The Game is free to play. Your game progress never leaves your device. The only information that leaves your device is what's needed to process and remember your one-time Unlock the full Saga purchase. We have no accounts, no ads, and no analytics or tracking SDKs, and we never see your name or email.
Your game progress (runs, unlocks, history, settings, and whether you own the full Saga) is saved in local storage on your device. It is not synced to the cloud and does not transfer between devices. Deleting the app removes it.
The Game is free, with a single optional one-time purchase that unlocks the rest of the Saga. The payment itself is processed by Apple (App Store) or Google (Google Play) — we never receive or see your payment details.
To validate that purchase and remember that you own it (including on a new device or after reinstalling), we use RevenueCat, Inc., a service provider based in the United States. The following is sent to RevenueCat:
RevenueCat determines an approximate country from your connection but does not store your IP address. This information is sent when the Game starts and when it moves to or from the background, not only when you make a purchase.
We do not collect your name, email address, phone number, contacts, location, photos, or files. We do not use advertising identifiers (IDFA/IDFV or the Google Advertising ID). We use no advertising, attribution, or third-party analytics SDKs. We do not track you across other companies' apps or websites, and we do not sell or share your data with data brokers.
The Game is not directed at children under 13, collects no personal details, and shows no advertising. The purchase information described above is the only data that leaves the device, and it identifies a device — not a person.
RevenueCat, Inc. acts as our data processor: it handles the information above only on our instructions, under a data processing agreement, and provides equivalent protection for that data. Their privacy policy is at revenuecat.com/privacy. Apple and Google process the payment itself under their own privacy policies. The Game integrates no other third-party SDKs for analytics, advertising, or tracking.
Purchase records are kept for as long as needed to keep your unlock working and to meet tax and accounting obligations. To request deletion of your purchase record, email support@cypherzero.dev and we will delete it from RevenueCat. Note that deleting it may prevent you from restoring your purchase later. Because game progress is stored only on your device, deleting the app removes it — there is nothing for us to delete.
If this policy changes, the updated version will be posted at this URL with a new "Last updated" date.
Questions: support@cypherzero.dev